Cancellation policy


  • In case of cancellations before 15 August 2019, 100% of the registration fees will be refunded. For cancellations on or after 15 August 2019, there will be no refund.
  • In case you are unable to attend the meeting, a substitute delegate is welcome at no extra charge. However, the original participant should provide a letter of authorization to the events team ( before 15 August 2019. This information should include the name of the substitute delegate.
  • All cancellations must be made in writing via e-mail to the events team of M&S Research Hub (
  • The organization reserves the right to alter the venue if necessary.