In the case of structured training and events, the default certification is a "certificate of attendance". There is another certification "certificate of knowledge" that can be requested individually with no extra charges, yet it requires completing an exam at the end of the training. In some events, there is a possibility to apply for an extra certification from our university partners or international licensing institutes against extra charges. Make sure to inform the administration ahead about your desired certification type.
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The assigned trainer will grant you access to the training content, data, slides, codes, and material for your private use (with download option). The training sessions by default are recorded (it is recommended to remind the trainer at the beginning of the sessions), you will have access to these recordings (online view only) for 1 year.
If you are facing any difficulties or have any problems with the training sessions, you can contact the administration team using any of the listed contact details at any time.
You will recieve your certificate after 2-3 weeks of completing the training. You will also have a chance to rate, review, and share your experience with the training.
If you are willing to cancel your registration, M&S Research Hub will offer you a full refund until 3 weeks before the starting date of the training/event. No refund is possible after your training/event starts. If the training/event is canceled, you will be notified and will receive a full refund of your payment after 10 business days of the cancelation notice. In the case of private, institutional, customized training plans, onsite workshops, and conferences, different cancelation policy applies and will be explicitly communicated and clarified.
If you are eligible to pay the fees in installments, an automatic debiting of the installments from your payment method will be initiated according to the agreed plan. For current and former trainees, in case of extra training fees, or if a new training or service is booked, an automatic debiting of the previously used payment method will be initiated and an automatic payment receipt will be shared.
Anonymus and randomized parts of our live training and events might be recorded and posted on our Youtube official channel. Review and feedback emails will be anonymized and added to the review page on our website.